AgriEyes always values customer feedback and we work hard to make our products better. Today we received feedback from a customer who purchased the AgriEyes T40 Trailer Light Bar, but he ran into some problems and took a video to explain the situation to us, we received the problem and immediately set up a team to solve it.
A customer pointed out a potential installation issue when trying to mount the T40 Tow Truck Light Bar on a tow truck roof. The light bar comes with two installation brackets on either side, along with a reverse alarm horn located in the center. The problem arises due to the curvature of the tow truck's roof. When the light bar is installed, the curvature causes the center horn to make contact with the roof, preventing the side brackets from lying flat against the truck's surface.
Upon receiving this valuable feedback, we immediately formed a dedicated team to address the issue. After thoroughly analyzing the design and installation process, we have decided to make an improvement: we will increase the height of the side brackets, ensuring they sit higher than the center-mounted alarm horn. This adjustment will prevent the brackets from being obstructed by the horn when the light bar is mounted on a curved roof.
At AgriEyes, we take customer concerns seriously and work diligently to improve our products. This incident highlights our commitment to constantly refining our designs and ensuring they meet the needs of our customers. We believe that feedback is an essential part of innovation, and we are dedicated to providing solutions that make our products even better.
Thank you to our customers for your continuous support. We're always here to listen and improve, and we look forward to delivering even better products in the future!
